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Payment Methods |
Return Policy |
PRIVACY POLICY |
International |
WholeSale |
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Typically2-3 day delivery for USA customers! $10 Minimum purchase on all orders In a Hurry? We offer Express Shipping (Call for availability; additional fees will apply) |
Ready to place an order Online ?
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| Or, call us during Business Hours at 336.971.0869 or 336.712.0569 to place your order on the phone. | ||
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The Order Form will Remain OPEN until you click SUBMIT REQUEST Arrange this window to the side to allow you to fill out the form and keep shopping. The website is still open in the original window. Clicking on the ORDER INFORMATION link won't switch you back to the order form or open another window |
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| STEP
1
CONTACT US to verify Stock (3 convenient ways) |
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| Option 1
REQUEST FORM
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To fill out our easy Customer
Request Form
This is the best way for you to convey your order request to us. If you are ready to place the order, fill out the entire form including your payment information. If you prefer confirmation from us before we ship, check the appropriate boxes. If an e-mail address is supplied, we will send to you a confirmation email. Paying by Personal Check, Money Order or COD?
Making only an inquiry? You need only to fill out only your Name, e-mail address or telephone number, shipping address or Zip Code, and the items of interest. There is no obligation to purchase, unless you tell us to place the order. Sending this as a gift? We can provide a gift card at no extra
cost. Simply check the appropriate box on the order form and tell
us what to write inside the card.
We process these complete requests as soon as possible during Business
Hours.
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| Option 2
TELEPHONE
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(Best
for Rush Delivery)
Our Phone Numbers are either: 336.971.0869 or 336.712.0569 In a hurry or not comfortable with ordering on-line? Call us during Business Hours. Our friendly staff will immediately check stock, provide you with a shipping estimate and process your order on the phone. Then, you have the option of sending payment by mail or paying by credit card. We also provide overnight shipping (if available in your area) for an addtional fee. If you get the answering machine, leave your name, telephone number and the best time to return the call (USA/Canada.) |
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| Option 3
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Our Primary Email Order
Addresses are
ALLUKES@HOTMAIL.COM ORDER@BuyATU.com Include in the subject " ORDER REQUEST. " This helps us identify legitimate orders. (If you are using a Web based Email service such as Yahoo, AOL, or others, you may have to manually type in the email address.) INCLUDE THE FOLLOWING
1. Item#
or
Stock
numbers of the items you wish to purchase
and quantities.
We process these complete requests as soon as possible during business
hours.
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| STEP 2
ORDER CONFIRMATION |
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| Option 1
EMAIL
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Upon receiving your request,
we verify stock.
If the appropriate box is checked on the order form and we have all of your payment information, we will process and ship the order. If sending a check, we will place the items on hold for one week Items are shipped as payment is received. If you provided an Email address, you will receive a confirmation of the total cost including shipping via an attached .pdf file. If you do not have an email address and would prefer for us to call you, please provide a telephone number and best time to call, and we will call you (USA/Canada.) If you confirm the order via email, we usually ship by the next day. The prices listed are in US Dollars and DO NOT
include shipping (CLICK
HERE TO READ OUR SHIPPING POLICY. ) or sales tax for NC residents
(generally 6.75% for most counties; 7% or 7.25% for some NC counties -
please inquire.)
Once your order request is complete, we will send to you an estimate by email. You do not have to respond unless we ask, but if you see an error in the order or shipping address, please contact us as soon as possible. |
| Option 2
TELEPHONE |
Upon receiving your request,
we verify stock.
If sending a check, we will place the items on hold for one week Items are shipped as payment is received. If paying by Credit Card, we can complete the order over the phone. If you would like confirmation by telephone, and you provided a number and the best time to call, we will call you to confirm the order (USA/Canada only.) Correspondence for international customers (outside USA/Canada) will be handled via email. |
1. CREDIT CARD:
We accept Discover, MasterCard, and Visa. For
international orders (outside USA), see additional information under "International
Orders" policy below or CLICK HERE.
After your first order, we will keep your number
on file for a time for future orders. Please read our Privacy
Policy for more information.
If your Credit Card declines when processing,
we will notify you by e-mail, (or by phone if no e-mail address is available),
and you will then have to provide another form of payment. Under
no circumstances will we re-process the same number. It will be your
responsibility to contact the Credit Card company to find out the reasons
for this decline. PLEASE DO NOT SEND YOUR CREDIT CARD INFORMATION
VIA STANDARD E-MAIL!
You have 3 options to supply us with your Credit
Card Information.
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ON LINE SECURE ORDER FORM
Feel secure entering your Credit Card and Personal Information on our
ON-LINE secure Order form. We use a secure server to make sure your
information stays safe. CLICK
HERE to see the Security Policy
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| FAX | Please call us or e-mail us for our fax number. We will provide you with the number and required information to complete the purchase. | |
| PHONE | Simply call us at 336.971.0869
or 336.712.0569
See Business Hours below for the best time to call. |
2. PERSONAL CHECK, MONEY ORDER, OR WESTERN
UNION MONEY TRANSFER (US Domestic orders only.)
For international orders (outside USA), see details below or CLICK
HERE. Please Contact us first to complete the order before
sending any such payment. (See
STEP 1 above.)
We will then put the items on hold and give you an address to send payment.
We typically hold the items for one week from confirmation to allow receipt
of payment (unless special arrangements are made.) We will
ship as soon as payment is received. THERE
WILL BE A $45 FEE CHARGED FOR ANY BAD CHECKS.
3. COD:
Please contact us by e-mail and tell us which items you wish to order.
We will give you the entire cost plus COD charges.
4. CASH:
Please DO NOT send cash in the mail. We accept cash for pickup
or local delivery in the Winston-Salem, North Carolina area.
BUSINESS
HOURS
CALL US at either 336.971.0869
(from USA/Canada only) or 336.712.0569 (from anywhere) during business
hours.*
***Extended Hours Beginning
the Week of February 15, 2010***
PLEASE leave a message if we
do not answer the line!
| MONDAY & TUESDAY | WEDNESDAY & THURSDAY |
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| 9:00 AM to 7:00 PM
Eastern Standard Time (USA) |
9:00 AM to 5:00 PM
Eastern Standard Time (USA) |
9:00 AM to 3:00 PM
Eastern Standard Time (USA) |
9:00 AM to 12:00 PM
Eastern Standard Time (USA) Hours will vary throughout Lent |
Office Closed
Secure online order form AVAILABLE 24/7 |
| SHIPPING
Complete order requests typically shipped by the next day, unless extra handling is required (for example, fragile/large items.) |
SHIPPING
Complete order requests typically shipped by the next day, unless extra handling is required (for example, fragile/large items.) |
SHIPPING
Complete order requests typically shipped by the next day, unless extra handling is required (for example, fragile/large items.) |
SHIPPING
Complete order requests received during the weekend will typically be processed and shipped by Monday, unless extra handling is required (for example, fragile/large items.) |
SHIPPING
Complete order requests received during the weekend will typically be processed and shipped by Monday, unless extra handling is required (for example, fragile/large items.) |
*Business hours change according to season.
Check Website for changes.
If more convenient to call while closed, leave
a message (with best time to return call.) We try to return
calls as soon as possible (USA/Canada only.)
If you do not receive a response within two
to three days, assume that we did not receive the message, and try to contact
us again.
For international customers (outside USA/Canada),
we prefer to correspond by e-mail.
Once we confirm an order (all required information has been provided), we can usually ship within 1-3 days.
We do not offer all items for wholesale, so please contact us with your specific needs, and we can send you a list of items and their appropriate discounts. We reserve the right to change these discounts from time to time, however, we honor the discounts communicated to you for typically two weeks from the date on which we send to you the information, unless special arrangements have been made. We will inform you of the time frame in which the discount is valid. Please verify with us before ordering. We also offer special arrangements for Church Festivals, so please contact us for further details.
Some businesses may require an application for credit. You may access this application by CLICKING HERE. If you prefer for us to send it to you via e-mail attachment, let us know. In either case, this form should be downloaded and filled out, then faxed to us. (Please do not send this confidential information to us via standard e-mail.) Please call us for our fax number.
We only accept returns for damaged goods.
For more information, contact us at either 336.971.0869 or 336.712.0569
or E-Mail
Us.