of our items are stocked in North Carolina, USA.
Confirmed orders typically shipped within 1-3 business
Two Convenient Ways to Place an Order
USE OUR SHOPPING CART! Available 24/7
1. CLICK ON next to the corresponding
item. The item will be added to your online shopping
2.Change quantities (CLICK ON UPDATE) or remove
item(s) from the list.
3. If all items are IN STOCK then CLICK ON .
4. Enter your shipping destination and then continue to
select an available shipping option and rate.
If you live in the Winston-Salem area,
you can also arrange to pick up your order.
5. Enter your billing information, accept the terms and
then select your payment.
6. You can pay by credit card online by using our secure
online checkout form, which is hosted by Moneris.
Or submit your order and call us with
your credit card information during business
We also accept PayPay for all domestic
orders and some international orders to select countries.
Or pay by check, money order or Western
7. If you provide an email address, you will receive a
Yes, you can place your order by telephone. We take great
pride in our friendly customer service!
(US-EST): 1.336.971.0869 (from USA/Canada only)
or 1.336.712.0569 (from anywhere) -5hr GMT Click HERE to find our
If you are interested in purchasing from our online store,
you can pay by the following methods listed below.
We ship only after payment is received, unless arrangements
have been made for some wholesale orders.
reserve the right to refuse any order, which we cannot
verify or which we deem suspicious.
If you pay online, you will be directed
to the secure online payment site MONERIS, during the checkout process.
Once payment information is approved, we
will receive notification. We will then verify the order (addresses, etc.)
For International orders (outside USA), CLICK HERE
or scroll down this page for more information, as there are
limitations on purchases made in this way.
Please DO NOT
send your credit card information to us via standard
e-mail, regular post, or leave it on our voice mail!
2. PayPal - the most
highly trusted on-line payment service is now an acceptable
method of payment for most orders.
For domestic orders (inside the USA) , your Paypal
registered address will be verified.
For International orders (outside USA), CLICK HERE or
scroll down this page for more information, as there are
limitations on purchases made in this way.
You must have a valid PayPal account already set up. We
cannot do this for you.
3. PERSONAL CHECK (US Domestic orders)
Please, valid checks only!
We reserve the right to hold shipment until we
verify that the check has cleared and funds are available.
There will be a $45 FEE CHARGED for
any bad checks.
4. MONEY ORDER
Money orders may be obtained through the Postal Service, and
some other reputable stores.
If in doubt, your Postal Service is the best!
5. WESTERN UNION MONEY
Besides credit card payment, this is the fastest method to pay
for an order.
Pickup or LOCAL DELIVERY ONLY (Winston-Salem, NC area.)
DO NOT send cash in the mail! Sorry, no COD accepted.
INFORMATION & BUSINESS HOURS
HERE to find
our CONTACT information and Business Hours.
We accept orders which total $100 USD or less (Canadian
customers $200 USD or less) with payment by your Credit Card
online or PayPal, in addition to the other options.
For new customers, if your order totals more than $100 USD
(Canadian customers more than $200 USD), then we only accept
payment from you by International Money Order or Western Union
Money Transfer. No Credit Card or PayPal payment will be
For previous customers, if your order totals more than $100
USD (Canadian customers more than $200 USD), you may pay by your
Credit Card or PayPal, if you provide your account number, and
either: your city and country OR your e-mail address which we
have on file.
Please CONTACT US to verify
if you are eligible, and to make the request for this
Some credit card companies restrict transactions outside your
country. You may need to verify with the company that they
will allow transactions in the USA, before placing an
We will accept NO Credit Card information via e-mail, voice
mail, or regular post. Credit Card information must be
provided through the secure online form. Canadian
customers may also provide this information to us via telephone.
There are no returns or exchange of
merchandise for international orders (outside USA/Canada.)
Be aware that your country's custom's agency may charge a fee
upon receipt of the merchandise. Verify this with your Postal
Also, be aware that your credit card company may charge a fee
for currency conversion and/or an international transaction fee.
Items on your customs form to all destinations outside the USA
will be recorded as "Merchandise," and the total on the form
will match the total on the invoice (within $1 USD if rounded.)
We also reserve the right to refuse or cancel any orders, that
we may deem suspicious in nature, without explanation.
We here at ATU hope that you never have to return anything. However,
we realize that for whatever reason, you may need to return
merchandise or make an exchange.
Returns/Exchanges can be made only for merchandise purchased
by US and Canadian customers and shipped within the USA or
You must notify us first
before returning any merchandise, and it must be within 30
days of the purchase (shipping) date in order for us to
accept a return or exchange of merchandise.
We cannot process a return or exchange if you have not
notified us first, or if you do not notify us within 30 days
from the purchase (shipping) date.
Take great care of
the item(s) while in your possession and upon returning them!
Any returned merchandise must be returned to us in the original
packaging and in
excellent condition for re-sale.Enclose a copy of the receipt or the original.
Insure the returned
parcel, as we cannot make any refunds/exchanges for
merchandise that we do not receive in excellent condition.
We cannot issue a refund for or exchange any items to which
any alterations have been made (for example, coatings applied to
pysanky or wood crafts), or that have been damaged, stained,
laundered, or heavily wrinkled. However, we will consider
whether or not the item can be cleaned or repaired and restored
to excellent condition, and may assess a repair/cleaning fee in
doing so. This fee will be deducted from the total return.
CDs must be returned unopened.
There will be a 5% restocking fee for returned goods totaling
$100 USD or greater. The total amount of merchandise
(returned) is cumulative. Thus, if items returned
separately from a single order do not exceed $100 USD each, but
together do total $100 USD or greater, then we will charge this
We will refund the price of the goods purchased, less any
re-stocking fees (if applicable.) Note: We
cannot refund any shipping or handling fees.
Refunds are made by check in US funds. (For Canada, we
can send the funds via International Postal Money Order or
Western Union transfer, however, be aware that you will receive
the amount of the refund less any fees required to send these
We will mail your refund check within the later of 10 business
days after receiving the returned goods or 30 days from the
Refunds for insured lost/damaged merchandise and
shipping/handling on this merchandise will be handled through
the shipping company claims procedure. We cannot process
such a refund until the shipping company does.
For these customers, all sales are final--no returns and no
exchanges on merchandise purchased by:
International customers (outside USA/Canada);
Customers at any show event (for example, Church
festivals) where ATU participated;
Wholesale customers (note, we can exchange defective
Exchanges may be handled in one
of two ways:
If time is critical, we can send the replacement merchandise
as soon as possible, and your credit card will be charged at
that time. Then, we will mail to you a refund check after
the returned merchandise is received. OR,
We can wait for you to return the merchandise, then ship the
replacement items. (If there is a difference in price,
depending on whether the replacement merchandise costs
less or more, we will either send a refund check with the
merchandise, or charge your credit card for the difference of
the items and shipping/handling, if more.)
WHOLESALE ORDERS (USA/CANADA
All Things Ukrainian can provide items from our store for your
company, store, or kiosk, or for sale at your church (such as
Christmas or fall bazaars.) Here are the highlights of our
$50 USD minimum purchase is required for the first order;
subsequent orders would require a $100 USD minimum.
Higher discounts and a reduced minimum order apply to the
purchase of sets of Ukrainian-themed Christmas cards by Jaroslav
We accept payment by check from your
company/organization/church, or by Postal Service Money Order or
Western Union Money Transfer, only in US funds.
Personal checks are not accepted.
You must provide information about your
company/organization/church, in order to establish the fact that
you intend to re-sell these items from your organization.
This information includes name, contact person, address,
telephone number, and e-mail and Website addresses (if
The first order must be pre-paid before we ship. We can
set up terms (usually either NET15 or NET30) after the first
order, for those already in good-standing.
We only ship to companies/organizations/churches within the
United States and Canada. (Sorry, we cannot wholesale
outside the USA and Canada.)
We reserve the right to change these terms and discounts at
any time, without notice.
Note that we offer discounts on some but not all the items
which we sell. Some items may have limited quantities.
We can accept purchase orders from schools that plan to teach
pysanky and purchase craft supplies for this purpose.
Click below for contact information.
We no longer ship orders on consignment. However, please
inquire about local (Winston-Salem, NC) consignment
For more detailed information and a discount price list, Click HERE to find our contact